I changed my email address

But didn't receive the confirmation email.

Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 9,958 ✭✭

    Hi @Alexlacasse18

    The email modification can be done only from the support, validate with them what is going on


    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 4,598 ✭✭

    Indeed, email address is changed by support usually.