I changed my email address

Alexlacasse18

But didn't receive the confirmation email.

Jess_i88b6

Hi @Alexlacasse18

The email modification can be done only from the support, validate with them what is going on

You can chat in direct

• Sign into your account

• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

• Choose the option 💬 chat

• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Or by private message on Facebook: https://www.facebook.com/fizzca/

Andrei_ref_R7VK1

Indeed, email address is changed by support usually.

snow_code_ROZ9N

Yes, try to have a chat with an agent.