blackberry key 2

Posts: 23 ✭✭
edited September 2023 in My Mobile

Hi everyone does anyone know if a blackberry key 2 will work on fizz these days?

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Answers

  • Posts: 23 ✭✭

    I absolutely love my key 2 please help!!!

  • Posts: 802 ✭✭


    You need to verify that your BlackBerry key 2 model is compatible with Fizz by reading the following https://fizz.ca/en/faq/compatible-devices

  • Posts: 23 ✭✭

    Hello compatibility has been confirmed, have spent 4 hours in a chat with fizz support and still no help

  • Posts: 395 ✭✭

    I mean if your phone is unlocked and takes a sim card then it should work in theory

  • Posts: 24,829 admin
    edited September 2023

    Hello @eric N. #39105,

    I’m sorry for the situation you have encountered.

    I have verified your Fizz member account and I can see that everything is fine. Your phone has the 1700/2100 frequencies.

    However, this phone model won't work with the VoLTE technology which is necessary for the USA services, because it is not Fizz VoLTE-certified. You need a Fizz VoLTE-certified phone so you can use the VoLTE network for calls and texts in the USA (data will still work even if your phone is not VoLTE-certified). You can verify this here: https://fizz.ca/en/faq/compatible-devices.

    I hope you have a pleasant day!

    -Mihai

  • Posts: 23 ✭✭

    USA services not necessary I am in Montreal, Canada. I have now spent more that 6 hours trying everything that support has asked me to do and nothing works, why is this not working, please help

  • Posts: 23 ✭✭

    Just one more thing that adds to the "mystery", this phone used to work on fizz!

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