blackberry key 2

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eric N. #39105
eric N. #39105 Posts: 26 ✭✭
edited September 2023 in My Mobile

Hi everyone does anyone know if a blackberry key 2 will work on fizz these days?

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  • eric N. #39105
    eric N. #39105 Posts: 26 ✭✭
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    I absolutely love my key 2 please help!!!

  • M T. #12340
    M T. #12340 Posts: 606 ✭✭
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    You need to verify that your BlackBerry key 2 model is compatible with Fizz by reading the following https://fizz.ca/en/faq/compatible-devices

  • eric N. #39105
    eric N. #39105 Posts: 26 ✭✭
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    Hello compatibility has been confirmed, have spent 4 hours in a chat with fizz support and still no help

  • Ivaylo_Code_W6WLS
    Ivaylo_Code_W6WLS Posts: 391 ✭✭
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    I mean if your phone is unlocked and takes a sim card then it should work in theory

  • Whizz
    Whizz Posts: 19,300 admin
    edited September 2023
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    Hello @eric N. #39105,

    I’m sorry for the situation you have encountered.

    I have verified your Fizz member account and I can see that everything is fine. Your phone has the 1700/2100 frequencies.

    However, this phone model won't work with the VoLTE technology which is necessary for the USA services, because it is not Fizz VoLTE-certified. You need a Fizz VoLTE-certified phone so you can use the VoLTE network for calls and texts in the USA (data will still work even if your phone is not VoLTE-certified). You can verify this here: https://fizz.ca/en/faq/compatible-devices.

    I hope you have a pleasant day!

    -Mihai

  • eric N. #39105
    eric N. #39105 Posts: 26 ✭✭
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    USA services not necessary I am in Montreal, Canada. I have now spent more that 6 hours trying everything that support has asked me to do and nothing works, why is this not working, please help

  • eric N. #39105
    eric N. #39105 Posts: 26 ✭✭
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    Just one more thing that adds to the "mystery", this phone used to work on fizz!

This discussion has been closed.

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