is VoLTE here now?

Xian W.
Xian W. Posts: 16 ✭✭
edited September 2023 in My Mobile

I got new VoLTE sim card last year, switched and activated on iPhone 12 mini, but till today when I call, it still shows 3G.

Does anyone have VoLTE working on your phone yet?

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,817 ✭✭
    Answer ✓

    Hi

    Check other your iPhone configuration

    1. Go to Settings > Cellular > Cellular Data Options or Settings > Mobile Data.
    2. Tap Voice & Data.
      • You may need to tap Enable LTE to see the following options:
        • Off: Turns off LTE
        • Voice & Data: Allows voice calls and cellular data use over LTE
        • Data Only: Allows cellular data use, but not voice calls over LTE
    3. Tap LTE if there's no checkmark beside it. 
      • You should see a checkmark beside LTE
    4. Tap the VoLTE toggle to turn it on or off.


    Otherwise contact the support, they can force the migration


    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

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