local outbound voicemail ims

Dabsi
Dabsi Posts: 26 ✭✭
edited September 2023 in My Mobile

Has anyone seen this type of charge on their account from their wallet.

local_outbound_voicemail_ims


and do you know what it is for?


I currently only have a data and text plan. No voice. So I am assuming it is related to a voice call?

Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 13,988 ✭✭

    Not me

    How much it was?

  • Dabsi
    Dabsi Posts: 26 ✭✭

    I have multiple. About 10 to 12 cents each

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 8,400 ✭✭
    edited September 2023

    Seems like it's a charge for the calls to consult your voicemail 🤷🏻. Do you have voicemail on your plan?

  • Dabsi
    Dabsi Posts: 26 ✭✭

    No voicemail either. I made a typo on the description of the charge. It is actually.


    _shortcode.LOCAL_OUTBOUND_VOICE_IMS

  • Whizz
    Whizz Posts: 23,465 admin

    Hello Dabsi,
    Thank you for reporting this situation,
    Can you please contact us in private in order to help you with this situation? 
    We will need a few more details from you and the best way to provide them is to reach out to the customer service team here: https://fizz.ca/en/support
    Click on the green bubble and then choose the contact way prefered. 
    Thank you for your understanding!
    Have a good day!
    -Eugen 

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