has wallet changed recently ?

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gamden
gamden Posts: 4 ✭✭
edited September 2023 in My Mobile
i used to make calls using wallet for past year but now got fizz notification that an add on is needed all of a sudden?

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  • Jess_i88b6
    Jess_i88b6 Posts: 13,400 ✭✭
    Answer ✓
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    Hi @gamden

    You should contact Fizz support, I believe that they had a problem, I read another user with a similar problem

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

Answers

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 7,101 ✭✭
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    On August 24 it was a system upgrade. It looks like it affected some stuff.

    @Whizz please take a look.

  • YTH
    YTH Posts: 37 ✭✭
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    I can not use call functions when I travel outside my coverage area.

This discussion has been closed.