The wifi range is laughable, how can i make it better?

Saadodi · August 2023

If i’m in my room, which is 6 to 7 meters away from the modem, i almost don’t have internet connection.

Jess_i88b6 · August 2023

Hi @Saadodi

Yes the wifi is not powerful, but it can do better than 6 or 7 meters

Try to change the position of the modem, probably you have some kind of interference.

This is the Fizz's guide https://fizz.ca/en/faq/my-wi-fi-network-not-available-certain-areas-my-home-how-do-i-fix-it

Andrei_ref_R7VK1 · August 2023

Check it out on another device as well to be sure if it's the modem's issue.

YTH · September 2023

Try 2.4G or keep it in higher place to avoid obstacles.

MyriamC · September 2023

You can install your own router and have a mesh system, multiple access points

Alx87 · September 2023

For 50$, you can get a small repeater. TP Link as example.

swatt · September 2023

Hello @Saadodi

You may also try to move your modem/router (higher and more central location) and avoid some obstacles. Check the folowing link to have more tips. If nothing help, you can consider using a Wi-Fi signal extender.

https://fizz.ca/en/faq/my-wi-fi-network-not-available-certain-areas-my-home-how-do-i-fix-it

SJ_1 · September 2023

try to see if something is interfering with signal

SJ_1 · September 2023

try to see if something is interfering with the signal !!!

authorone · October 2023

Microsoft suggested below 10 tips to help improve your wireless network :

10 tips to help improve your wireless network - Microsoft Support

https://support.microsoft.com/en-us/topic/10-tips-to-help-improve-your-wireless-network-d28bf4e4-cf8c-e66f-efab-4b098459f298

Are you having problems with your wireless network? The following tips and tricks may help improve the performance of your network.

jiyingss · October 2023

Really ? I just will switch to to fizz internet on This thursday . Do i need my own router to extend the range

Whizz · October 2023

Hello @Saadodi ,

Sorry to see that you`ve had issues with the service.

From what I saw, you have the 2,4 Ghz band disabled on your WiFi and that`s why you have low signal issues ( since the 5 Ghz band has a really low range overall ~ possibly 5 to 6 meters maximum, depending on where you placed the modem ).

To address the issue follow these steps :

1. Log in at: 192.168.0.1 from the web browser of any device.

2. Log in using the following information:

Username: cusadmin

Password: xxxxxxxx (Password you chose during initial setup)

3. Go to the next section to apply changes:

Wireless ->Advanced -> 2.4 Ghz or 5Ghz -> Band Steering ( enable ) and also make sure that on the wireless tab you enable the 2,4 Ghz band to stay active.

A bit more details can be found here also: https://fizz.ca/en/faq/my-wi-fi-network-not-available-certain-areas-my-home-how-do-i-fix-it

Thank you for your understanding.

Have a good one,

-Raul