Travel Add-ons

Yannick Y.
Yannick Y. Posts: 4 ✭✭
edited August 2023 in My Mobile

Hi everyone,

Just wondering if a Travel Add-on is only for 1 month or for your current cycle plan/days or until the GB finishes (so it stays forever until your next visit to that country).

Also, is it a recurring fee? Do I have to cancel it when my trip is done? (I couldn't find a place to do so)


Thanks !!

Best Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 14,005 ✭✭
    edited August 2023 Answer ✓

    Hi @Yannick Y.

    The add on is valid till the end next billing cycle (therefore a validity between 31 to ~61 days), they are not a recurring fee (it is a one time)

    Add-Ons are active immediately. They’re valid until the end of your next payment cycle.

    In other words, if there are 10 days left on your current payment cycle, your Add-On will be valid for approximately 40 days.


    Source: https://fizz.ca/en/faq/what-is-an-add-on-and-how-do-i-buy-one

  • AK20230110
    AK20230110 Posts: 5,107 ✭✭
    Answer ✓

    Hello,

    It's not a recurring fee... But they expire!!! 

    They’re valid until the end of your next payment cycle.

  • Jess_i88b6
    Jess_i88b6 Posts: 14,005 ✭✭
    Answer ✓

    Hi

    They stay there forever, the money in the wallet you can also ask a refund

  • AK20230110
    AK20230110 Posts: 5,107 ✭✭
    Answer ✓

    It's always good to have some money in your wallet...

    Simply use your credit card to add funds to your wallet, ...keep money in your wallet as a backup in case you deplete your monthly plan. Yes they can be reimbursed!

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