100$ off any phone perk did not work

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Salome
Salome Posts: 14 ✭✭
edited August 2023 in Phones

Hello!

I just purchased 2022 Iphone SE (oder: 7157290203 ). However the 100 CAD per did not apply at all, and I still ended up paying the original price. Could you please help? Thank you in advance.


S

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,073 ✭✭
    edited August 2023 Answer ✓
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    Hi @Salome

    Did you activate the perks before the purchase?

    In any case here we are users, and for this kind of problem you must contact the support.

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

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