Unstable internet connection
Since yesterday (August 1) around 6:00 pm, I noticed that my router that was connected to my fizz modem lost its internet connection.
I did a lot of troubleshooting yesterday evening and tried :
- rebooting both fizz modem and my router
- unplugging my router and just rebooting the fizz modem
Rebooting means that each time I removed the power from the fizz modem, and waited at least 10 s before putting it back. Nothing changed.
Afterwards, I tried to reset the fizz modem, and noticed that it took it some time (longer than usual) to secure an internet connection. I tried many times and it did not always secure an internet connection. When it did, I connected to the fizz modem via Ethernet to do speed test, and noticed that the speed was very unstable (I should have download 200 Mbps and upload 30 Mbps) : the download speed varied vastly between 50 Mbps and 200 Mbps, but the upload speed varied only between 1 and 4 Mbps, which is very unusual (I have daily speed statistics with my own router).
Is there an issue with the internet connection to my home ?
Is there an issue with my fizz modem ?
Thank you for your help !