24hr Unlimited Data Perk did not work
Hello everyone!
I just applied the 24hr unlimited data perk to my account but my profile still shows the remaining GBs of data that I have on my actual account, not "Unlimited". does this mean that the perk did not work?
many thanks
S
Answers
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You have an entry with 0Gb and you are suppose to use that which will not intact your data
you can see on the detail of the data
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See the image
- Go to My Plans in your Fizz account.
- Under the plan you wish to view (if you have more than one) click on See usage.
- This will open the Usage screen, which lists all your gifts, Add-Ons, Rollovers, etc. The blue arrow will tell you which data bucket you are currently using. On the right hand side you can see how many days are left for your gifted data.
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use a little and you if you give decreases, if it decreases contact support several have problems
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Contact fizz on Messenger. You will have a good service !
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@Jess_i88b6 thank you this makes sense.
But still my usage shows that I have no perks activated, even though I just activated it and my perks sections says that its "in use"
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@Jess_i88b6 on the second read of your message, it should say 0MB, but it is assumed that I can use the unlimited data. This will not impact the rest of my data, correct?
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It should not, however several users reported that it was consuming their data. Just time to time check it out 😁.
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