I bought an apple iphones from fizz. But it asks for a password. I do not have the password. How do

Phoenix5 · July 2023

bought an apple iphones from fizz. But it asks for a password. I do not have the password. How do I get in to use the phone.

Sébastien code ZXEL1 · July 2023

@Phoenix5

we are subscribers here, contact support, green bubble at the bottom right https://fizz.ca/en/support

Jess_i88b6 · July 2023

Hi

You can chat in direct

• Sign into your account

• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

• Choose the option 💬 chat

• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Or by private message on Facebook: https://www.facebook.com/fizzca/

AK20230110 · July 2023

https://forum.fizz.ca/en/discussion/2642439/i-bought-an-apple-iphones-from-fizz-but-it-asks-for-a-password-i-do-not-have-the-password-how-do

The support will help you.

You can reach customer service on Live chat at anytime : https://fizz.ca/en/support

FizzyFizz JQMPM · July 2023

Is it new or pre-owned? You better contact customer support asap

AK20230110 · July 2023

@Phoenix5

Hello,

Hoping that you got it unlocked....!

If you just bought your phone and are unhappy with it, you may return it under the 15-day return policy.

You must submit your request online within 15 days of the date on which you received your phone. Once that delay has expired, the return policy will be expired. See the details of the 15-day return policy

If you’re having an issue with your phone, you can make a warranty claim.

Make sure the issue is covered by the warranty. Check warranty details before submitting your request.

Source: 👇

https://fizz.ca/en/faq/what-do-i-need-know-returning-my-phone

You can reach customer service on Live chat at anytime : https://fizz.ca/en/support