Is there a new modem firmware available or can I use a different modem alltogether ?
Hi there,
I think that there is an issue with my modem. Initially it works fine but with the time it starts dropping connection and takes longer and longer to re-establish connection. It gets fixed for awhile after I factory reset it but then starts deteriorating again.
Please help
Answers
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Can I use a different type of modem then. This one is unreliable.
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Hello,
The only option is the Fizz modem: Hitron CODA-4680 ( no other modem is available, yet )
You can maybe verify the solidity of the coaxial cable ( at both ends: securely tightened!? )
In the other hand, you can add your router ( if you think that helps )
Here is the procedure:👇
https://fizz.ca/en/faq/how-can-i-use-my-own-wi-fi-router-fizz
If in doubt you can always consult with the customer support: https://fizz.ca/en/support
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The firmware are pushed automatically
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