What do I have to do to get the data working in Saskatchewan?
Answers
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Hello,
Try to reboot your phone
Verify your APN,
You can also try enabling airplane mode on your phone for 2 minutes.
Also make sure to have your mobile data settings on your phone set to automatic network.
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Thank you. Of course my data is enabled. It has never been disabled.
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I understand! ✅
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restarted your phone or two minutes in airplane mode
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Hi @Nilvap
Can you try to select a network operator, wait 2 mins and set it back to automatic
Android: Settings → Connections → Mobile networks → Network operators → Search networks → Automatic/Fizz
iPhone: Settings → Operators → Automatic/Fizz
Note: If the Fizz network is not optimal where you are, you may try to temporarily connect to our wider area network.
Double check if the data roaming is enabled
Check if you still have data available in your plan
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Or by private message on Facebook: https://www.facebook.com/fizzca/
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Do you have data roaming activated?
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Thank you guys. The airplane mode worked. I tried before that multiple times just disabling the data and re-enabling it, switching from LTE to 3G, but nothing worked. However airplane mode for 2+ minutes helped.
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Nice, thanks for sharing.
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Good that it worked and happy to see that you shared the solution that has been effective for your issue so that the other users can benefit from that!
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Happy for you!
Have a nice day!
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