no problem here, I just did a test
The menu items are not clickable, have to refresh page.
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My settings -> Contact form
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Hi @Lei
It seems that you are testing extensively the modem interface, this is good
What browser are you using?
You should open a ticket in this way Fizz can correct the problem in the future releases, in your account My settings -> Contact form
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no problem here, I just did a test
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Hello,
Try to reach customer service on Live chat : https://fizz.ca/en/support as they sometimes need a few extra details to possibly escalate a ticket to address your situation.
Or open a ticket yourself.
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@AK20230110 I'm using messenger now, want to discuss 'forwarding port 443 issue' with someone at Customer service, still waiting for this guy......., how long generally we have to wait for a realtime conversation ?
@Jess_i88b6 The modem forced me to do it since forwarding port 443 issue, try to figure out anything I'm missing.
@Sébastien code ZXEL1 The current modem I have is really poor
Not sure I can get a solution in short term, Maybe new modem will be better then current one, is there anyone can help me ? ( https://fizz.ca/en/support is just a link, not so helpful, Oh, Today is Sunday, but what 24/7 means ? 😭)
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Same here, no issues.
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contact green bubble support at the bottom right 24/7 service https://fizz.ca/en/support
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@Jess_i88b6 how to create a ticket ? where is my account ? do you have screenshots ? thanks.
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According to some users sometimes can take a bit longer!
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Sorry I can't help you...
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This modem seems to have some issue
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