Moving to a new location
When moving to a new location, the process to do an address change asks you to pick an appointment date. It also states that it will be a self-installation (which is what I want), but when I check the appointment, it says "with technician". Would I be correct to think that the technician would only be connecting (from outside) the internet to my outlet ? I would de the final modem connection to the outlet.
Best Answer
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Hi @Spanky
That it is the procedure, the tech will install the cable if missing, and be sure that the cable is connected and check the cable signal
The modem connection is up to you
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Answers
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This is correct. The technician needs to ensure that your cable is installed/connected.
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Resistance is futile, you will be visited by a technician
Credits to AK20230110
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I am too slooooooow! I don't get it (For the like?)
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I take it your no Star Trek fan!!
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You must it's free
However, if in your new home you already have a Videotron cable, you can try to connect the modem, however, you must always have a visit from the technician, this is the procedure
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