International

Fanni · May 2023

Hi

My current plan in Canada is: Minutes Unlimited | Texts Unlimited | Coverage Canada | Voicemail Yes

I would like to know when travelling to Europe, if I need to turn on my phone to receive a 2FA text, will there be a charge for the text and if there are other associated roaming charges?

I plan to buy a local sim card when I'm at the destination. Of course in the meantime I'll turn on the airplane mode.

In the "Travel add-ons" I see the following (2 images). Since I want to receive texts, I assume there's no fee involved. Is this correct?

Thank you in advance.

Sébastien code ZXEL1 · May 2023

no hidden fees with fizz you have no money in your wallet and no travel options no fees that will be charged

if you don't have a travel option, you book no text messages

catostrichpeaceful · May 2023

Receiving SMS is free everywhere in the world. Sending SMS is pay per use outside of coverage area

https://fizz.ca/en/faq/abcs-fizz-mobile-services#2

Fanni · May 2023

Thank you. @Sébastien code ZXEL1

So it's free to receive a text when I'm in Europe?

Also then as long I don't answer send a text or pick up a phone call or check voice mail, then no charges?

In other words, I don't have to turn on my airplane mode?

If feels like it's too good to be true. Sorry for double checking with more questions.

Sébastien code ZXEL1 · May 2023

https://forum.fizz.ca/en/discussion/comment/6698544#Comment_6698544

if you don't have a travel option, you can't send text messages

Fanni · May 2023

Thank you @Sébastien code ZXEL1 & @catostrichpeaceful

catostrichpeaceful · May 2023

This is why I like Fizz. No surprise roaming charges. We as users have control exactly on what we want to spend 😊

Fanni · May 2023

@catostrichpeaceful

Good to know indeed. Have you tried this when travelling?

catostrichpeaceful · May 2023

https://forum.fizz.ca/en/discussion/comment/6698549#Comment_6698549

Not really but I will travel to Europe also soon. I am planning to get an Airalo eSIM for data only.

Fanni · May 2023

Ah just thought of something. New issue.

I probably don't want to access any banking institution on any wifi, so even if I can receive a 2FA text on my phone, I should not be logging into my bank account at that time. Plus my phone only allows 1 slot for sim.

Fanni · May 2023

https://forum.fizz.ca/en/discussion/comment/6698550#Comment_6698550

Love to hear your experience.

Yes if I get an eSim card, then it's possible to use it for data to load the bank webpage, then receive the 2FA security code text on the Fizz sim card. (I have no eSim experience though. I'm just assuming in theory.)