Did something happen with videotron?

Posts: 2 ✭✭
edited May 2023 in Internet

Since this afternoon, I've been having a lot of trouble connecting to some of multiplayer games I usually play. After taking in as much accounts I found, it appears most if not every people having the same difficulties were using videotron as a provider

Since Fizz uses their intrastructure I guessed it was also the case here.

Did they recently close out some important ports? Or are they having some momentary troubles? Just wondering if somebody with a little more info can help me on this so I can decide where I go from here, especially if the situation doesn't change.

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Best Answers

  • Posts: 9,379 ✭✭
    Answer ✓

    There were some outages reported today

    Screenshot_2023-05-13-19-39-26-03_40deb401b9ffe8e1df2f1cc5ba480b12.jpg


  • Posts: 9,379 ✭✭
    Answer ✓

    Only support may know, we are all users here.

Answers

  • Posts: 8,286 ✭✭
    edited May 2023

    may be videotron network are they having problems this afternoon

    you can contact support https://fizz.ca/en/support

  • Posts: 2 ✭✭

    That may explain it, but I just find it weird that mostly everything else works, but some online games do and some don't. It's probly a port issue but then why would some be closed and some not if not deliberately?

  • Posts: 9,379 ✭✭

    If you will contact support let us know what they say please.

This discussion has been closed.