Feedback Link?

DAK
DAK Posts: 4 ✭✭
edited May 2023 in Welcome and join

Where can we send feedback to Fizz if there are recommendations from then community here for improvements, or if we ourselves have feedback to share?

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,868 ✭✭
    edited May 2023 Answer ✓

    Hi @DAK

    you can also open a ticket with your recommendation (under your account My Settings -> contact form), or you can post a public post here https://forum.fizz.ca/en/categories/break-room or you can always send a message to a Whizz.

    Or you chat or send a message with facebook

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

Answers

  • Derr
    Derr Posts: 6,269 ✭✭

    I suggest you post a message here with «Recommendation for Fizz » in the title. In addition, if other people like your idea, they will be able to show it by replying to your post. This could give a little more weight to your suggestion.

    Good luck!

  • Jess_i88b6
    Jess_i88b6 Posts: 13,868 ✭✭

    @Derr

    If @DAK wants to publicly post his idea for the forum, I believe that the break-room is the appropriate space for it. Personally, I think the title should reflect the subject of the suggestion. The Wizz are reading all the posts, so they will be aware of it. I am curious and would like to see it posted publicly :D

  • Derr
    Derr Posts: 6,269 ✭✭

    Absolutely, by ''here'', I meant the forum, not this thread... Sorry for the confusion...

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 6,749 ✭✭

    Probably you can just tag Whizz in the post you make here about your suggestion. They usually read the content and report it to the corresponding team.

  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 7,612 ✭✭

    here on this forum to the attention of whizz

This discussion has been closed.