International text to Japanese mobile number

Hi,

I have been requesting fizz to fix the Issue since last October but without having any solution fizz closed my ticket. Each time I contact the customer service their reply are like below and today I finally understood that ticket will expire after three months with or without any answer from fizz.

“I will have to escalate the situation again to the dedicated department to resolve this issue, rest assured. .

The dedicated service will bring you the solution once the resolution of your ticket.”

so my question here is I am just wondering if any of you have successfully sent a text message to Japanese mobile number with fizz line?

If so, please let me know how you did it, because fizz tech is not even contacted me to verify this situation to test my Japanese mobile number if they wanted to test. My case is only Japanese mobile number is not possible but other international line has been successful. This will be my last attempt to this same question to this community. Thank you for understanding if any of you get annoyed by the same question.

thank you and have a nice day!