If I understood correctly
at the 27th of March you had 5200 pts, which should be impossible (level 8 is 52000 pts)
on the 28th of March you had 13700 pts, only this is an error, in 1 day you did 8500 pts?
and yesterday 6700 pts I don't understand, with that points you should be at level 3
Points counting Error
Answers
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hard night jessy 42000 point on 8
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March 27 36800 points
28 .......28300
April 13,,,,, 35300
that way it's clearer
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My estimation was around 32000 pts without the points for your $ spent, and the referral points too, then it seems to me that I was closed
Regarding the points that I counted till (how counted them backward) Dec, I don't know how many points you did before. And I can also miss some pages, sometimes, the activity freezes
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No, he meant that on March 27th, he was 5200 points short of level 8 (42000-5200=36800)
And so on…
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exactly that Derr
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You should hire me as a translator 😂
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For me was not clear, now only @Sébastien code ZXEL1 can calculate how many points it has for the referral, and the $ spent
If I remember correctly, is here for around 2 years then (my estimation)
- 100$x24=24000 pts
- 1000 questions at 8 pts = 8000 pts
- 1000 question at 3 points = 3000 pts
- 200 good answers = 10000 pts
- 20 referral = 4000 pts
then 49000 pts
however if he spends 60$ per month (before taxes) we need to remove 9000 points then we go back to 40000 pts
now only him can calculate the referral and the pts
edited: if he got 20 referral it means that it doesn't pay the bill, then the 24000pts go to 10000 pts?
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That’s exactly why we need a transparent display of the earned points…
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I agree on that, but I was pointing out that there is the possibility that Fizz is right and that the 7K points was a mistake
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exactly if fizz deducts us points which shows us their calculations
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Absolutely, problem is, we have to take them at their word without the possibility of challenging them… And what if THEY are wrong?
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Did you read the point 17 of the service agreement?
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Lol, is that a real question?
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There are too many "IFs" here.
I have 3 questions:
1. Is that points calculation system publicly available?
2. If not, how Fizz can proof that those points were awarded by mistake?
3. Suppose their system was "desynchronized", is that the users' fault?
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1) No and yes, you can track it, but it is complicated and very long
2) For sure, they have the possibility to prove it. But I don't think that they will do it.
3) No, but if your bank is putting 1000$ in your account and the month after they will remove it what happen? For sure for the bank you can easily track down the mistake and understand it, but if you have spent it :'(
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- No
- They may have a calculation system that is not available to users…
- No
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To prove it they need to make it publicly available, otherwise it's just a BS.
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I mean.. even if it is BS you are not going to sue them for some points I guess... so even if Fizz could probably publicly explain the reason why, I don't really see whey they should actually do it
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Anyway, kudos to @Jess_i88b6 for the crazy af effort! And a special thanks to @Derr as official translator 😅
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Lolll, thank you!
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That's the point why ~7.5k points were withdrawen and not just 300 😂?
Without any information available it's frustrating.
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My pleasure 😂
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Yes it is but there's anything we can do about it unfortunately
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well paid to be a translator how many points of the word🤣😂
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Not sure honestly 🤣
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good news there are Rémi the points
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I hope that will not have another problem of points
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Did you get your points back?
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yes.................
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I also got my points back but did not get the bonuses that go along with the new level that I have reached…
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Not quite sure what to think about it honestly…
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Nice! Great news!
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How's that possible? Shouldn't be automatic?
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Let us know if the points issue has been solved for everyone!
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here yes to them the level 8 bonuses I had the 1go mobile and 1$ internet
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My mistake, I got the bonuses too 😀
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Yeah me too, it was my mistake... Sorry!
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I hope so!! But if it's the case for Sebastien and myself, I don't see why Andrei ans Vasiok would get left behind...
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ok good......
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Yes, very good!! 😀😀
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Glad to hear that you got your bonuses too!
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Yeah! They probably got their points back too!
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Thanks Fizzy!
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You are welcome! They are quite active users so I believe they will let us know if everything went smoothly
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Yes I’m sure they will !
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Got points back as well, not sure all or just part of them. Looks like from ~7,5k got back 6k. Anyway good news.
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yes, like me, we don't really know if we have all the points ,,,,,but it's ok for me
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Was working at the office today, had no time to check the forum 😉.
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All right! Happy for you Andrei!!
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