Arbitrary charges

xlx Posts: 2 ✭✭
edited April 13 in My Mobile

My phone bill this month is very expensive. A large part of it comes from "my rewards upgrade", but I don't know what are these. I didn't subscribed for these, and I don't need these. I want to cancel these and get refund.

Did anyone else ever have these issues?

Thank you!

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 9,923 ✭✭
    edited April 12 Answer ✓

    Hi @xlx

    You should contact the support, this is an error and they will refund you

    You can chat in direct

    • Sign into your account

    • Follow the link on this page:

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    Or by private message on Facebook:


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