Hello, I live in the H7K 3Z3 area. Is there someone in the area that can confirm if network is up?
Answers
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Hi @Massimo
Did you try to check with the support?
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Or by private message on Facebook: https://www.facebook.com/fizzca/
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I don't know if you will get an answer
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contact the green bubble support at the bottom https://fizz.ca/fr/soutien
or by facebook https://www.facebook.com/fizzca
restart your modern wifi sometimes
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Thx Jess, did that today at 11h; still no response.
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hi @Massimo
I read a user, that after ~20 minutes was able to chat with the support regarding a porting
Try now, you can be "lucky" (sorry I don't want to be sarcastic)
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Sorry Massimo, can’t help you.
That being said, a lot of users were in your place the last few days and a lot of them came back to tell us that internet was finally back.
You gotta stay patient, unfortunately…
Good luck!
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Merci Seb. Did all of that. Unplugged everything replugged. Even did reset. Nada…if I have no internet, I need to go to the office to work…
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You wrote in another discussion that all your light are on.
If the first 4 lights from the top, are on it seems that your modem is connected
Can you take a phone and post here?
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@Massimo if there are not two blue lights, you are still down on the internet
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Sorry phone = photo
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Let us know if internet is back!
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