Credit & refund

hpmfm
hpmfm Posts: 16 ✭✭
edited April 2023 in Internet

My Internet is playing with my patience since yesterday, a lot of breakdowns.

I wonder if Fizz would refund us for the troubles seen.

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,880 ✭✭
    Answer ✓

    Hi @hpmfm

    The weather conditions are outside fizz control

    But you can try to ask the support

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

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