Visual voicemail not available because it was made for an older version of Android.
Hi,
Basically the title. I have a Pixel 4a (not the 5G version), it is currently running on Android 13. When I try to download Fizz's Visual voicemail app, it says that "This app isn't available for your device because it was made for an older version of Android".
What can I do in this case if I want to use the visual voicemail?
Thanks,
Kohlberg
Best Answer
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This is just an unfortunate side effect of how the store lists requirements.
I searched through older posts and it seems like this is still the latest version as posted by another user: https://www.mediafire.com/file/p2q7an5klsq28fg/Fizz+Visual+Voicemail+1.0.apk/file
Do this at your own risk, it was packaged back into an apk from that user, but there weren't any comments afterwards.
You can save or send yourself the file, and install it from the apk directly, you'll just need to allow your file manager or browser to install "unknown" apks. Here is a more or less accurate guide on where the option is: https://www.maketecheasier.com/install-apps-from-unknown-sources-android/
Keep in mind you will not receive updates, but then again, the app hasn't been updated since 2021.
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Answers
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Hi @kohlberg
I migrate my phone from 12 to Android 13 and the Visual Voice is working.
I will try to remove it and reinstall, I will let you know.
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Hmmm, weird, try to connect to Customer service maybe?
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Hi @kohlberg
Remove the app and reinstalled without problem I am using Android 13 updated on February
Are you using a different PlayStore?
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Or by private message on Facebook: https://www.facebook.com/fizzca/
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Please let me know, thanks.
I will try now.
Already read this FAQ, doesn't work even when I'm clicking the direct link to Android :(
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Does not work, I have the Google Play Store
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here cell new december 2022 android 13 its working great
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On my Samsung same problem of you, on the OnePlus is working (but here was already installed, I uninstall and reinstall). Both with Android 13
However, the version on the store was release Jul 30, 2021
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,........................
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Hello kohlberg,
I am sorry to hear that you encounter this situation with your Visual Voicemail.
I have verified your account and I can see that you managed to reach out to our customer service team.
In order to fix it, we have escalated the issue to our technical team in order to investigate this particular situation that you encounter.
The ticket is visible in your Fizz account> Overview or my settings> my tickets.As soon as we hear back from them, we will contact you via email with all the details.
I will leave the post open, in case you want to share the resolution of this with the rest of the community users, when they provide one.
Thank you for your cooperation and understanding!
Have a good day!
-Eugen
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Something similar happened to an old phone of mine, it must not have particular criteria for the app to work. Yes your phone is updated to 13 but not fully, probably due to "old" technology. Maybe check if your phone have the criteria for the app to work, and if not you'll have to buy a phone that does.
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Same thing happened to me, coudnt fix it.
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That’s really too bad
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