speed of home internet
Best Answers
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Go to https://videotron.speedtestcustom.com
Gives you more accurate results.
- Your internet speed is dependent on few factors, the best is if you connect your computer or laptop directly to the Modem/router with the RJ 45 cable.
- If you have a VPN turn it off while testing.
- The age and the conditions of the cables running in your building or house.
- reboot your computer and start with a fresh page.
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Much appreciated for your input everyone!
I took a look at Tya's modem and saw that their modem's signals have been out of the normal values for quite some time.
Tya, I would like to ask if you could do the following if you haven't already:
First, unplug the modem from the power socket, wait 10 seconds and then plug it in. It's important that it is plugged into the power socket since a power bar might have its performance downgraded.
Second, see if the coaxial cable is plugged into the modem and wall socket appropriately along with the cable not being damaged.
If the modem's speed still seems to be slow, I'd say to reach out to us on our Customer Service live chat so that we can continue helping you, Tya. You can reach it from any FAQ that the others have shared with you or through our Support page which can be found here: https://fizz.ca/en/support
Make sure that you are logged in your account so that you can click the green button on the lower right corner of the page! That will let you choose our live chat.
Cheers!
-Paul🖖0
Answers
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Hi Tya
Try to perform some speed tests using the Fizz Wi-Fi app. This app is available for free on Google Play Store & Apple Store.
Do multiple tests with different devices and at multiple locations around your home.
Compare the results obtained at the downstream (Download) and upstream (Download) speeds of your Fizz Home Internet plan.
If possible, also a speed test with a device plugged in using a network cable (RJ45) directly into the Wi-Fi modem.
You can also perform a speed test using any website or app of your choice.
Make sure you choose a speed test that uses a local server.
Some sites only offer test servers located overseas. It could skew your results.
Source: https://fizz.ca/en/faq/my-wi-fi-network-slow-how-do-i-make-it-faster#3
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how to check it on my computer? i have windows! i can't install app on my phone!😚
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Hi again
You can try fast.com
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@Tya
Try speedtest :
https://www.speedtest.net/
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thanks a lot😀
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You are welcome! Have a nice day!
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Even quicker than speedtest is Netflix's www.fast.com
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And google as well has their own speed test:-)
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