Activated a new VoLTE SIM card - didn't receive 5gb complimentary data

Alexsolo
Alexsolo Posts: 729 ✭✭
in Your Fizz Account

Title says it all

Didn't receive the 5gb for activating my VoLTE card , anyone else experience a long wait?

Forgot they were even supposed to get it?

Thanks

Best Answer

  • Whizz
    Whizz Posts: 23,028 admin
    Answer ✓

    Hello Alexsolo 

    I am sorry to hear about this.
    I can see a ticket was escalated and we are verifying what exactly happened.
    Rest assured, if you did everything from your side you will receive the 5Gb as promised. 

    Have a lovely day,
    -Alex

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