Hi,
I have deactivated my internet account almost two months back and Fuzz confirmed that the modem was received. Where is my refund? Please advise.
You need to chat directly with their customer support.
To contact Fizz, go to:
at the bottom, there is a green bubble with a question mark, you can chat with support.
Hello AnirbanUkil,
I am sorry for the situation encountered,
Thank you for the time you have used our Internet Services.
In order to better help you with the refund situation, I kindly advise you to contact us in private via chat or social media.
To do so, please go to any of our FAQs, scroll down on the page, find the "?" bubble and click on the communication channel that you want to use.
There are some details we need to share with you that can't be discussed on a public page.
You can use this FAQ to reach us: https://fizz.ca/en/support
Thank you for your understanding and patience!
Have a good one!
-Eugen
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