How can I send back my modem if I was charged 150$

What exactly is the situation? Can you provide more detail?

I’ve unsubscribed. How do I return my Wi-Fi modem? | Fizz

IMPORTANT: You are required to return your Fizz Wi-Fi modem within 15 days after your unsubscription date, or else you will be charged the amount of $225 (plus applicable taxes).

How to mail your Wi-Fi modem to Fizz headquarters:

1. Put your Wi-Fi modem in a suitable box. What size box do I need?
2. Download, print or write down your return ID number, which was on the final step of the unsubscribe process. Canada Post will need this number to print your free return label. How do I find my return ID number?
3. Drop your boxed Wi-Fi modem off at the nearest Canada Post deposit location. Find a deposit location

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I’ve unsubscribed. I want to return my Wi-Fi modem, but it’s lost or broken. | Fizz

Please let us know if there’s a problem with returning your Wi-Fi modem.

To contact Customer Service, simply click on the chat bubble in the bottom right corner of this page. You can access the bubble chat within our business hours.