Cannot sent text messages and cannot receive calls

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David D. 10002
David D. 10002 Posts: 3 ✭✭
edited September 2022 in My Mobile

Looks like my phone is no longer registered to Fizz as of 8am this morning

Best Answer

  • Whizz
    Whizz Posts: 20,061 admin
    Answer ✓
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    Hello David D. 10002,

    I am sorry for the situation encountered,

    There was a short interruption of mobile service this morning (Data, calls, and SMS) for some Fizz customers, however, the service is now re-established.

    I kindly advise you to restart your phone and test the services using this FAQ:

    https://fizz.ca/en/faq/how-test-my-fizz-line

    Fizz apologizes for the inconvenience this may be causing you.

    Thank you for your understanding!

    Have a good one!

    -Eugen

Answers

  • David D. 10002
    David D. 10002 Posts: 3 ✭✭
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    Fizz Mobile not working

  • Code_KRUEW
    Code_KRUEW Posts: 400 ✭✭
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    I can receive texts and calls. Making a call seems to work, but sending text fails. Data is down.

  • Jimmy G. #9519
    Jimmy G. #9519 Posts: 3 ✭✭
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    Both phones can't send SMS :( and data is down. We reboot twice the phone.

  • 514_et_450
    514_et_450 Posts: 2 ✭✭
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    Same here on both of my phones. tried to restart them but stays the same. Would be nice to have a feedback from Fizz.

  • max12345678
    max12345678 Posts: 1 ✭✭
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    Same here. The status page is wrong, it's all green apparently

This discussion has been closed.