Internet cable cut down by construction workers

Véro M.
Véro M. Posts: 4 ✭✭
edited September 2022 in Internet

Hi everyone,

Construction workers are replacing the bricks of my appartment and the internet went down. They told me they had to cut the cable in order to change the bricks and they told me to write to you so a technician could come reinstall the system.

I am at the right place? What can I do more? Who can I talk to?


Thanks everyone!

Best Answer

  • Whizz
    Whizz Posts: 23,479 admin
    Answer ✓

    Hello Véro M.  ,

    Thank you for being part of the Fizz community!
    Please contact us in private and we will resolve the situation.
    You can reach out to us following the steps from this link: https://fizz.ca/en/support
    I am counting on your understading and we will wait for you in private.

    Have a great day,
    -Georgian

Answers

  • Motr3
    Motr3 Posts: 29 ✭✭
    edited September 2022

    You need to chat with fizz, this is just a public forum for users.

    Go to the FAQ and select any subject then click on the question mark bottom right corner then choose chat.

    Screenshot_2022-09-06-11-57-15-783_org.mozilla.firefox.png


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