Activate new simcard with existent fizz number
Best Answer
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Hello @mehrdad ,
Sorry to hear about the situation encountered.
I verified your account and it looks like you managed to change your Sim card.
Be sure that you reboot your phone with the new card inside afterward, then test the services following the details found here : https://fizz.ca/en/faq/how-test-my-fizz-line
Have a good one,
-Raul :)
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Answers
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Take a look at the steps on https://fizz.ca/en/faq/found-mobile
If you have the new SIM card already, then I think you can go straight to step 5.
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Hi @mehrdad
You need to contact the support
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Other means of contact
• Whatsapp: (438) 393-5814
• By private message on Twitter: https://mobile.twitter.com/fizz_ca
• By private message on Facebook: https://www.facebook.com/fizzca/
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Not solved
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