Modem - Sending.

Medina · August 2022

Can Fizz mail the Internet modem to another address as I will not be home on the scheduled dates.

Whizz · August 2022

Hello Medina,
Thank you for your interest in our services,
The modem is delivered by the technician when he comes to install the service.
That is the only way of delivering the modem to you. As the technician needs to make sure that when he leaves your connection is working.
Furthermore, if you can't be home for the installation, you can reschedule the appointment from your Fizz account> my plans > manage plan> appointments > reschedule.
Here you can see more details: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
Thank you for your understanding!
Have a good one!
-Eugen

Fling · August 2022

Hi Medina

You talk here to users like you and Fizz never answer question on the forum. You need to contact them by yourself when you have a question for the support team

you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Chatting is the only fast and efficient method because you interact directly with customer service