Why can I not open most of the apps on my phone

Jinkster · July 2022

I ran out of data a couple days ago so i had to buy an add on for extra. Though since i've gotten that I cannot use most of the apps on my phone, i am currently writing this on my laptop through a hotspot. The only apps that work are instagram and snapchat, other than that, the others never load. I can't search anything up on safari, or load anything on google maps and this is for all the other important apps on my phone. I know this is not a phone issue because all the apps work great with home internet but they cut out as soon as i use my LTE. I need an answer ASAP because hotspotting my laptop takes way too much data. Seriously, fizz needs a phone number to contact.

Jinkster · July 2022

It seems the fault was on my end, in an attempt to use less data I turned of cellular use for many of my apps, one of which was my VPN app. Since I have my VPN on at all times it must have blocked the signal to roam the web. Hope this helps anyone else in the future!

Fling · July 2022

Hi Jinkster

You try to restart your phone?

Your cellular data is on ?

Here you talk to user like you

You can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Chatting is the only fast and efficient method because you interact directly with customer service