I received a second email that I have to change my SIM card. However, when I follow the link to my account, I get the following message:
"Based on your account information, you are not currently eligible for a $0 SIM card."
Please advise what I need to do.
Hi
In this case, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/why-volte-important and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
They will surely be able to help you.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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