Travel Add-On
I'm travelling to Australia this week and have purchased a 500mb travel add-on. If I run out of my 500mb quota can I buy another 500mb add-on? Or better still, can I just buy two or three 500mb add-ons before I travel?
Best Answer
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Yes, but you’ll have to do it before your data runs out or somewhere you can access Wi-Fi. Hence my comment about the funds in your Fizz Wallet. Also, if money runs out in your wallet, you will lose the ability to use roaming data. There is no surcharge when your wallet runs out of funds.
When you are roaming, incoming texts are the the only usage that is free of charge.
Source: https://fizz.ca/en/faq/im-travelling-outside-my-coverage-zone-what-are-my-roaming-options
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Answers
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Hi Fulvio,
absolutely it’s the right thing to do, or also add funds to your Fizz Wallet to avoid bad surprises and just make sure to activate the roaming option of your phone, or else it'll block your usage.
Source: https://fizz.ca/en/faq/im-travelling-outside-my-coverage-zone-what-are-my-roaming-options
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Sorry, just to clarify -- when I run out I can buy an additional travel add-on package while I'm in Australia? Thanks!
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