Leaving Fizz, giving away 5Gb

Sam247
Sam247 Posts: 3 ✭✭
edited June 2022 in Data Gifting

As the title says I am leaving Fizz, it was nice was it lasted but the fact that my phone has had "no service" for 2 weeks after reactivation (missed one payment and I was abroad so wasn't really checking up on my account) and all customer support was doing was just opening tickets with little follow up. I decided to leave because the reactivation process alone took 1 week and half and 2 tickets. My patience has literally ran so I am gifting 5Gbs that I had for upgrades!



TLDR; Leaving fizz, trash customer support, giving away gigs

Best Answers

  • Sam247
    Sam247 Posts: 3 ✭✭
    Answer ✓

    @sinol @PF_Ref_D2U9A sent 2.5 to both y'all. Enjoy!

  • Whizz
    Whizz Posts: 23,045 admin
    Answer ✓

    Hello Sam247,

    Thank you for sharing your mobile data with other members.

    We are sorry to hear that you encountered difficulties with your services and rest assured that this is not the type of experience we want to offer our customers. We are always doing our best to find ways to help our customers with any situation they might encounter.

    Your feedback is important and we will learn from your experience in order to improve the quality of our services. We are sorry to see you leave Fizz, however, we understand and respect your decision.

    Thank you again and I hope you'll have a great day!
    - Cecilia

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