Plan coverage and data

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melissa S. #8252
melissa S. #8252 Posts: 1 ✭✭
edited May 2022 in My Mobile

Hi, I have a plan covering Quebec territory. I am travelling in Nova Scotia and was wondering if my wifi would work there ? Thank you

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  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
    edited May 2022 Answer ✓
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    @melissa S. #8252


    Hi Melissa,

    unfortunately no, since you have the Quebec coverage in your plan, consider buying a Travel Add-On or an International call Add-on to make your calls to Canada or the United States.

    Add-Ons are active immediately. They’re valid until the end of your next payment cycle.

    In other words, if there are 10 days left on your current payment cycle, your Add-On will be valid for approximately 40 days.

    How do I buy an Add-On?

    To buy an Add-On:

    1. To buy a Travel Add-On:GGo to My Plans in your Fizz account.
    2. Scroll to the plan you wish to change.
    3. Click on Manage and choose Travel.
    4. Enter the name of the main country you will be visiting. (If you’re going to more than one country, tell us where you will be spending the most time).
    5. On the next screen, select Travel Add-On.
    6. You will see different options for your travel zone. Choose the option that suits you, based on the amount of data, minutes and text you will need.
    7. Click Confirm and pay for your Travel Add-On. It will be activated immediately.

    Source: https://fizz.ca/en/faq/im-travelling-outside-my-coverage-zone-what-are-my-roaming-options

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