i, I want to go to a trip. Can I temporarily deactivate my plan?

Hi Kamelia

For now, it is unfortunately impossible to put a Fizz plan (Internet and/mobile) on pause.

The best solution if you don’t want to lose your My Rewards status along with all your upgrades and perks is to adjust your plan to its strict minimum (by only keeping the Quebec coverage in a mobile plan for instance) for the time being.

• How to change my mobile plan
• How to change my Home Internet plan

If adjusting your plan to its strict minimum is not an option for you, you'll have to cancel your plan, and resubscribe later.

• How to cancel my mobile plan
• How to unsubscribe from Home Internet

Source: https://fizz.ca/en/faq/how-can-i-put-my-plan-pause