How can I call Canada / Quebec from abroad

Posts: 4 ✭✭
edited April 2022 in My Mobile

I have purchased a "France Adds on" and some data - but none of the

+1 514 ??? ???? calls work.

What do I need to do ?

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Best Answer

  • Supreme Geek 5/5160🔥 Posts: 7,248 ✭✭
    Answer ✓

    Hi

    As mention, you cannot make calls from France. At the moment, Fizz does not offer this option. The France calls addon you mention is for making calls to France when you are in your subscription zone (Canada).

    The only methods to call to Canada from France are -

    1. use one of those apps mention here with wifi or your mobile data.
    2. or purchase a local (France) SIM plan.

    Source has mention https://fizz.ca/en/faq/im-travelling-outside-my-coverage-zone-what-are-my-roaming-options

Answers

  • Supreme Geek 5/5 Posts: 10,182 ✭✭

    @pjbfizz


    Hi,

    you will not be able to make calls while roaming outside your Canada or the United States.

    Roaming calls (incoming or outgoing) will be available at a later time. We will update this FAQ when we have a firm date.


    In the meantime, you will be able to use data, and send/receive texts when you travel outside your coverage zone. To make and receive calls, you can use messaging apps such as WhatsApp, Messenger or TextNow.

    Source: https://fizz.ca/en/faq/im-travelling-outside-my-coverage-zone-what-are-my-roaming-options

  • Big Geek 3/51🔥 Posts: 182 ✭✭

    Fongo is a good free voip option. Install the app on your phone and you can call Canadian numbers for free as long as you have some kind of data (wifi or lte). I used it in the past from Europe to contact my family in Canada. It works very well. You’ll also get a phone number so can receive calls too

  • Supreme Geek 5/57🔥 Posts: 14,521 ✭✭
    edited April 2022

    Hi @pjbfizz

    When I was abroad I tried to install Fongo on one of mine phone, the store gave me only the pay option. Luckily, I had Fongo already installed in an another phone.

    If you have problem and you have a Canadian VPN (for example from work), you can try to launch the VPN before the installation, after the installation you don't need it anymore.

    Textnow can be an option, however, I didn't try to install outside the country.

  • Apprentice 1/5 Posts: 4 ✭✭

    Ok, thanks !

  • Supreme Geek 5/5 Posts: 10,182 ✭✭

    @pjbfizz


    You're welcome!

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