Schedule a technical visit

Phil89
Phil89 Posts: 2 ✭✭
edited March 2022 in Internet

Good afternoon,

I need to schedule the visit of a technician in order to move my internet connection from one location in my house to another. I have a cable junction box in the basement but need to know if this connection is viable.

Thank you for your assistance

Best Answer

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
    edited March 2022 Answer ✓

    @Phil89


    Hi,

    here's how to contact Fizz’s support team directly to inquire about the possibility of a technician visit, they will do do some further investigation to provide you precise answers. The service will be able to assess the situation for booking an appointment. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.


    If the chat bubble still does not appear at the bottom of the page, on the right, after a few seconds, the number of pending sessions is higher than the service’s processing capacity. At that time, you can leave a message on the other proposed communication channels:

    -By private message on Facebook/Messenger: https://facebook.com/fizzca.

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

Answers

  • Phil89
    Phil89 Posts: 2 ✭✭

    Thank you so much for your help! First time needed something since I got their service so I was a bit confused hahaha! That really helps!

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭

    @Phil89


    You're welcome! : )

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