Closed questions without clear answers

Hey Admins, Mods,

I don't really know who to contact, and if this is out of place, please delete and contact me privately, however, I do feel like it would be a good discussion to have in the open (despite it not being up to me), since the topic is about transparency in a way.

So, basically, I've spent the past half-hour reading through the 'My Mobile' section, reading many questions and all the answers, and in about half of them, I wanted to either correct something mentioned my someone else that was incorrect (i.e. the incorrect 'fact' that Canada + USA coverage only includes calling from Canada to US), or wanting to add a suggestion (in one thread, a user was asking about constant network disconnects after disconnecting from WiFi (my suggestion was to enable 'leave mobile data on' [one of the suggestions was to disable it, however it is disabled by default, and I felt enabling it could actually help the situation]).

These are just two examples of questions (I didn't mention the first question) that were left unanswered before the threads were locked. A lot of the suggestions are simply copy and paste responses on how to contact support, despite this community being potentially a much better option (leaving support free to actually deal with account issues), and allowing the community to be a community, and a helpful one at that.

I cannot be the only one who has wanted to answer a question, but the thread was locked. I've resorted to sending unsolicited private messages to help members who had their threads locked before they got a solution, or said: "Thanks! That fixed it!"

Thank you for taking the time to read this, taking to time to answer why this is the case, and whether or not you would be open to an open discussion about whether this is what is best for the community.

Regards,

Shao