Data gifting

FlofloQC18
FlofloQC18 Posts: 72 ✭✭
edited February 2022 in My Mobile

Hey everyone!

It says in my account that my data will expire in 3 days. How do I find out how many GO will expire? They won't all go away right? Some are from my mobile plan, others from gifts not all activated at the same time. Help me understand!!

Thanksss

Best Answer

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
    edited February 2022 Answer ✓

    @FlofloQC18


    Hi,

    heres how to know when your rolled over data will expire:

    Each batch of rolled over data will expire after two (2) complete payment cycles, and this even if you change your plan.

    To see when a Rollover will expire:

    1. Go to My Plans in your Fizz account.
    2. Under the plan you wish to view (if you have more than one) click on See Usage.
    3. This will open the Usage screen, which lists all your gifts, Add-Ons, Rollovers, etc.
    4. The blue arrow will tell you which data bucket you are currently using.
    5. On the right hand side you can see how many days are left for your Rollover.

    Source: https://fizz.ca/en/faq/what-is-rollover-and-how-does-it-work#2

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