Your internet keeps dropping when I am trying to connect to VPN for job

David S. 8156
David S. 8156 Posts: 14 ✭✭
edited January 2022 in Internet

Your connection is terrible. It consistently drops. I hate your lack of service for the 89th can you can you change I have exhausted all your trouble shooting.

Best Answer

  • Whizz
    Whizz Posts: 23,075 admin
    Answer ✓

    Hello David S. 8156,

    I am sorry to hear about this situation.
    Please make sure that you tested the troubleshooting mentioned in the following FAQ: https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it
    If the issue still persists, please the indications our member provided and contact our support to investigate this further. 

    Have a lovely day,
    -Alex

Answers

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭

    @David S. 8156


    Hi David,

    I suggest that you contact Fizz’s support team directly to inquire about possible network work in your area, and if not, they will be able to do some further investigation to correct this situation. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.


    You can also do it on Facebook: https://facebook.com/fizzca.

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

  • Damien L. #2266
    Damien L. #2266 Posts: 29 ✭✭

    My wife experienced the same. I already contact Fizz and they were a little to no help. Because it was a problem of the job's VPN connecting to home internet. Similar issue is revealed online with multiple bussiness and you should talk to your tech guy form work to verify the protocol.

This discussion has been closed.