Wrong order

LastEden · January 2022

Please help, I am so dissapointed.

I purchased a phone from Fizz but I received a sim card instead, I already have one

Whizz · January 2022

Hello LastEden,

I am sorry to hear about this situation.
I can see that you already contacted our support team.
Please continue the conversation with them to investigate this further.

Have a lovely day,
-Alex

LastEden · January 2022

I don't believe how could this happened

Dapfizzer · January 2022

@LastEden

Hi,

you should contact directly the customer service to resolve this isue. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

They'll surely be able to help you.

You can also do it on Facebook: https://facebook.com/fizzca.

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814