Unable to transfer a Freedom mobile phone number to Fizz

Posts: 28 ✭✭
edited January 2022 in My Mobile

Hi,

We have been trying to activate a new account by transferring a Freedom mobile phone number to Fizz. However Fizz always gives us an error message. How can we transfer the Freedom mobile phone number to Fizz?

Thanks!

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  • Posts: 28 ✭✭

    Hi,

    Thanks for the quick reply.

    We actually read all that. We tried entering the IMEI (15 numbers) but the field doesn't allow it.

    As for contacting Fizz customer support I clicked the chat bubble, but it just disappear and then nothing happens. I tried using Google Chrome and Safari on a Mac.

    That's just weird!

    Thank you!

  • Posts: 9,258 ✭✭

    Try later, mayby there are to much people trying to reach them right now

  • Posts: 28 ✭✭

    Thank you very much Fling, I appreciate. I think we found our answer. It seems Toronto phone numbers cannot be transferred to Fizz. That's sad :(

    Take care and have a good night!

  • Posts: 28 ✭✭

    Thanks to you Fling and have a wonderful night!

  • Posts: 9,258 ✭✭

    Thank you and good evening

This discussion has been closed.