Unable to transfer a Freedom mobile phone number to Fizz
Best Answers
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Hi
This link give you a few reason why you can't transfert your number
For more help ask the support
To Chat with Fizz support:
· Connect to your Fizz account by clicking « Login » in the top right corner
· Follow the link on this page: https://fizz.ca/en/faq/status-services
· Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
· Choose the option 💬 chat
If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.
Fizz show you how to reach them in this link
Other means of contact
· Whatsapp: (438) 393-5814
· By private message on Twitter: https://mobile.twitter.com/fizz_ca
· By private message on Facebook: https://www.facebook.com/fizzca/
CHAT however is the only effective and quickest method
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Effectivly a Toronto number can't be transfert to Fizz, you need to choose a new number if you want to be a Fizz customer.
Thanks for the quick best answer !
Good evening
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Answers
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Hi,
Thanks for the quick reply.
We actually read all that. We tried entering the IMEI (15 numbers) but the field doesn't allow it.
As for contacting Fizz customer support I clicked the chat bubble, but it just disappear and then nothing happens. I tried using Google Chrome and Safari on a Mac.
That's just weird!
Thank you!
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Try later, mayby there are to much people trying to reach them right now
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Thank you very much Fling, I appreciate. I think we found our answer. It seems Toronto phone numbers cannot be transferred to Fizz. That's sad :(
Take care and have a good night!
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Thanks to you Fling and have a wonderful night!
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Thank you and good evening
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