Can’t log in to account
Sha Posts: 1
edited January 2022 in About my account
I use to log in with my Facebook account and the email for the Facebook is not verifying and I need to log into my account I have no access please help
Emporium Posts: 2,255
You will need to contact Fizz Customer support. Here we are all end users like you, and no access to your account.
Fizz Customer service agents are available online.
- Sign into your account
- Follow the link on this page: https://fizz.ca/en/faq/status-services or https://fizz.ca/fr/faq/etat-services
- Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
- Choose the option 💬 chat
- If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
PS: For me the only combination that works for CHAT, is Firefox, in a private window, and only when in the French language..
Other means of contact
- Whatsapp: (438) 393-5814
- By private message on Twitter: https://mobile.twitter.com/fizz_ca
- By private message on Facebook: https://www.facebook.com/fizzca/
CHAT however is the quickest method, but facebook is the easiest.1
go to the Fizz login page and follow the process for resetting your password using the link for a forgotten password.
You can contact the fizz support team.0
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