Can’t log in to account

Sha
Sha Posts: 1 ✭✭
edited January 2022 in Your Fizz Account

I use to log in with my Facebook account and the email for the Facebook is not verifying and I need to log into my account I have no access please help

Best Answer

  • Emporium
    Emporium Posts: 2,305 ✭✭
    edited January 2022 Answer ✓

    You will need to contact Fizz Customer support. Here we are all end users like you, and no access to your account.

    Fizz Customer service agents are available online.

    • Sign into your account
    • Follow the link on this page: https://fizz.ca/en/faq/status-services or https://fizz.ca/fr/faq/etat-services
    • Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
    • Choose the option 💬 chat
    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    PS: For me the only combination that works for CHAT, is Firefox, in a private window, and only when in the French language..

    Other means of contact

    CHAT however is the quickest method, but facebook is the easiest.


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