I am so sorry to yet ask again

Moumoupog
Moumoupog Posts: 17 ✭✭
in My Mobile

I am so sorry but like, I would like to know how is going my problem of activation. Because it's been a week or 2 and nothing really advanced yet. And I would really love to use the perks before they expire. Thank you.

Answers

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭

    @Moumoupog


    Hi,

    I suggest you to contact the customer service to resolve this. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.


    You can also do it on Facebook: https://facebook.com/fizzca.

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

  • Moumoupog
    Moumoupog Posts: 17 ✭✭

    Oh I already ask a bunch of time and I feel like I ask too much-

    Thanks anyways ^^

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭

    @Moumoupog


    You should not because they are there to answer your questions as well as to resolve any concerns about your services. A well-served and happy customer is a customer who stays, and they know that. So you don’t have to feel this way when it’s time to have answers and a service that meets your expectations for the amounts disbursed.

  • yoddie
    yoddie Posts: 79 ✭✭

    This forum is mostly for users. I suggest you contact Fizz support directly.

  • MarcVivian
    MarcVivian Posts: 120 ✭✭
    edited December 2021

    Yeah I second that

  • Moumoupog
    Moumoupog Posts: 17 ✭✭

    Huh? What do you mean

  • Deh
    Deh Posts: 651 ✭✭

    You should not feel bad if you paid for something and you never got it

    Contact fizz support directly and they will help you

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